Bring Your New Medicare Card to Your Next Visit

Bring Your New Medicare Card to Your Next Visit

The Centers for Medicare & Medicaid Services (CMS) was required to remove Social Security Numbers (SSNs) from all Medicare cards. A new, unique Medicare Number is replacing the SSN-based Health Insurance Claim Number (HICN) on each new Medicare card.  The change will help protect your identity.

You should have received your new Medicare card in the mail. If you did not receive this yet, make sure your mailing address is up to date. If your address needs to be corrected, contact Social Security at ssa.gov/myaccount or 1-800-772-1213.  TTY users can call 1-800-325-0778. 

Memorial Health Care Systems and all other health care facilities will no longer be able to use your old Medicare card starting January 1, 2020. Please bring your new card with you to your next visit.

Watch out for scams.

  • Medicare will NEVER call you to verify that you have received your new card.

  • Medicare will NEVER call you to confirm the new card number

  • Medicare will NEVER call you to ask for your social security number.

  • Medicare will NEVER charge you a fee to get your new number or card.

  • Please do not give out any information about your new card to anyone that calls you.

  • Memorial Health Care Systems will ask for your new card when you come to the clinic or hospital. We need this information to submit claims to Medicare on your behalf.

  • Memorial Health Care Systems will not call you for this information.

Medicare’s notice recommends that if someone asks you for your information, for money, or threatens to cancel your health benefits, do not share your personal information, hang up and call Medicare at 1-800-MEDICARE (1-800-633-4227).

Once you get your new card, destroy your old card and start using your new card