New Medicare Cards, Avoid Potential Scams

New Medicare Cards, Avoid Potential Scams

The Centers for Medicare & Medicaid Services (CMS) is required to remove Social Security Numbers (SSNs) from all Medicare cards by April 2019. 

A new, unique Medicare Number is replacing the SSN-based Health Insurance Claim Number (HICN) on each new Medicare card.  The change will help protect your identity.

New Medicare cards will begin being mailed to the Nebraska area after June 2018.  Make sure your mailing address is up to date. If your address needs to be corrected, contact Social Security at ssa.gov/myaccount or 1-800-772-1213.  TTY users can call 1-800-325-0778.  You do not need to take action to receive your new card.

Watch out for scams.

  • Medicare will NEVER call you to verify that you have received your new card.

  • Medicare will NEVER call you to confirm the new card number

  • Medicare will NEVER call you to ask for your social security number.

  • Medicare will NEVER charge you a fee to get your new number or card.

  • Please do not give out any information about your new card to anyone that calls you.

  • Memorial Health Care Systems will ask for your new card when you come to the clinic or hospital. We need this information to submit claims to Medicare on your behalf.

  • Memorial Health Care Systems will not call you for this information.

Medicare’s notice recommends that if someone asks you for your information, for money, or threatens to cancel your health benefits, if you do not share your personal information, hang up and call Medicare at 1-800-MEDICARE (1-800-633-4227). Starting in April 2018, people with Medicare can get information about the mailings and sign up for emails about the status of card mailings in their area on Medicare.gov/NewCard.

Once you get your new card, destroy your old card and start using your new card right away.